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Owner FAQ

Can I get a call for approval before every repair?

Unfortunately, we aren't able to do this for several important reasons:It just isn't possible for us to have the staffing to call every client for every repair. If we did, we would have to charge a lot more for our management fee to cover the cost of those extra employee...
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Will you pay me for referring someone to manage their property?

Unfortunately, Georgia law does not allow us to pay anybody except other real estate brokers for referrals. However, there is good news! While we can't give you any money, we can give you free management services. We have a referral program for our current owners that allows...
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How do I deposit money into my owner's account?

Depositing money into your account with us is easy right from your Owner Portal. Follow these steps:Go to our website at www.RevolutionRentalManagement.com and select which state your property is in. This will take you to the web page for your state's office.When you get to ...
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Can you do more than one inspection per year on my house?

Sure, we can do an additional inspection each year if you'd like. We offer a program for this. Just send us an email letting us know that you'd like to sign up for an extra inspection each year, or even just an additional one-time inspection, and we'll get it schedule...
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Can I get an itemized invoice for each repair?

When a vendor completes work on your property, they will provide us an invoice that lists all of the work that was done, and our staff transcribes that description word-for-word into your Owner Portal so that you have that information for your records.Generally, vendors do not p...
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When do you pay owners?

Owner payments are processed every Thursday for all payments received from tenants the prior week. We have to pay on this schedule in order to ensure that the tenant payments have cleared the bank prior to us sending the money to you. This is a requirement of state law, because ...
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Can you please not file an eviction on my tenant?

Obviously, this isn't a question we get very often. Most owners are pretty mad when their tenant hasn't paid what they're supposed to pay, and rightfully so. They want their tenant to be evicted, as well they should. But occasionally, on very rare occasion, we get th...
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How can I be sure the HVAC filters are being changed on my house?

Beginning in mid-July 2018, we implemented a new partnership with a company called FilterEasy to automatically deliver replacement HVAC filters to the home. This makes it far more convenient for the tenant to change the filter, which makes it a lot more likely that they're g...
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Why do I have to provide a social security number or tax ID?

Unfortunately, the government wants their money. :) The way that the IRS tracks whether you're reporting your rent income is by comparing your tax return to the 1099 that we send them. So they require us to submit a 1099 for every owner we represent. We have to send these ou...
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Why do some new tenants submit so many repair requests?

A new tenant has just moved in, and suddenly the repair requests start rolling in. You just moved out of the office and you didn't have any problems. Or maybe you had another tenant in the house for several years who didn't report anything wrong. So what's the problem...
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