Owner FAQ

Why am I being charged a Homeowner's Insurance Risk Mitigation Fee?

Your Exclusive Leasing/Management Agreement with Revolution Rental Management includes a requirement for you to maintain a landlord homeowner's insurance policy, and to name Revolution Rental Management as "additional insured" on the policy. This is to ensure t...

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I received a utility bill for my property that the tenant should have paid; what do I do?

Whether it's because the tenant just didn't put the utilities into their name like they were supposed to when they moved in, or just because the utilities have to stay in your name due to an HOA rule or a shared meter, sometimes you find yourself in a situation where you...

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Can I make a contribution to my owner account using a credit card?

Revolution Rental Management does not accept credit card payments through the Owner Portal. You can always make a payment on the portal from the same bank account where we send your rent payments. But if you need to pay with a credit card, you'll need to do that on a spe...

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Can you get multiple quotes for my repair?

In the average month, Revolution Rental Management processes about 150 work orders. The vast majority of these are pretty typical issues that we handle all the time (air conditioning/heating out, toilet running, turnovers between tenants, etc.). For that reason, we generally kno...

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How do you select vendors? Can I use my own?

Revolution Rental Management does not have an in-house maintenance company or a "sister company" that is owned by us as many property management companies do. We feel that that can be a conflict of interest in not getting owners the best price on repairs, and we also t...

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Which insurance carriers will list Revolution Rental Management on a landlord's policy?

Your management agreement includes a requirement to list Revolution Rental Management as an additional insured party on your landlord's insurance policy for the property that we manage. This is to ensure that we are covered in case of a tenant lawsuit related to your property...

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Using Your Owner Portal

This video discusses how to use your Owner Portal and this Revolution Rental Management Knowledge Base.

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Will you work with home warranties?

Home warranties are generally a bad idea with rental properties (and arguably with any property, if you're the one paying for it). Think about it this way: a home warranty company makes their money on the spread between the cost of the repair work (including their own overhe...

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I'm a property owner. Do you accept Section 8 tenants?

Revolution Rental Management does not specifically exclude any applications based upon the source of income. However, we will not agree to enter into any separate agreements with housing authorities that modify our standard lease agreements. As a practical matter, housing author...

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I'm a property owner. Do you rent to tenants who have restricted dog breeds?

Here at Revolution Rental Management, we're dog lovers. So we hate to have any restrictions on any breeds of dogs. Unfortunately, insurance companies don't agree with us on this issue. The majority of homeowners' insurance providers have a list of restricted dog breed...

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