FAQs

Owner FAQs

How Does the Security Deposit Waiver Program Protect Owners?

Like many management companies nowadays, Revolution offers new tenants an alternative to the traditional security deposit. There are several different versions of security deposit alternatives in the industry now, ranging from in-house programs funded by the property manager to i...

What is the Property Damage Guarantee?

Clients on our Gold Package pricing plan receive a special guarantee that no other clients receive, and few other management companies offer. Under that guarantee, if a tenant moves out and causes damage to the property over and above “normal wear and tear,” then Revo...

Find out if You're Eligible for Rent Protection

With the exception of clients who are signed up for our Bronze Package with no monthly management fee, all other clients are enrolled in our Owner Benefits Package, which provides two (2) months of rent protection in case your tenant has to be evicted or skips out on their lease....

What is The Process for a Rent Advance?

Revolution is one of the few property management companies in the country offering our owner clients the option for a rent advance: the ability to get your full lease term’s worth of rent upfront in a big lump sum. This option is part of our Owner Benefits Package. Thi...

What happens after an eviction is filed?

While very rare (only about 1% of our tenants must be evicted), evictions do unfortunately happen. It is usually the result of someone losing their job, getting a divorce, or suffering some other major life event that renders them unable to meet the financial commitments that the...

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Tenant FAQs

How Do I Get a Mailbox Key?

With properties that have a mailbox key (usually condo buildings or other large developments), we usually have a key that we provide at move-in, but there are some cases when we don’t have a key, usually because the property owner never had one for whatever reason. When th...

How Does the Move-Out Process Work for Residents?

We’re sorry to see you go, but we hope you’ve enjoyed your rental property! When it’s time to move out and move on, we know things can be confusing about the process for the end of your lease, so we wanted to prepare this article that would explain everything.Fi...

What do we do when we receive mail for the landlord?

We always advise our landlord clients to make sure that they have mail forwarding setup, but sometimes they forget, or mail just slips through the cracks and the post office and still gets delivered to you at the rental home. When this happens, please let us know by sending us an...

What are my lease renewal options?

Our standard lease requires two full calendar months’ notice if you decide to terminate your lease and vacate the property at the lease's end. But if you don't intend to vacate, you essentially have three different options:Renew your lease at a full 12-month term at...

How to submit a Pest Control Request on the PestShare's website from your smartphone

Pest control is an essential aspect of maintaining a clean and healthy environment. Whether you're dealing with insects, rodents, or other pests, it's crucial to take immediate action to prevent infestations. If you're unsure about how to submit a pest control request...

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