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FAQs

Owner FAQs

What is the Property Damage Guarantee?

Clients on our Gold Package pricing plan receive a special guarantee that no other clients receive, and few other management companies offer. Under that guarantee, if a tenant moves out and causes damage to the property over and above “normal wear and tear,” then Revo...
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Am I Eligible for Rent Protection?

With the exception of clients who are signed up for our Bronze Package with no monthly management fee, all other clients are enrolled in our Owner Benefits Package, which provides two (2) months of rent protection in case your tenant has to be evicted or skips out on their lease....
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What is The Process for a Rent Advance?

Revolution is one of the few property management companies in the country offering our owner clients the option for a rent advance: the ability to get your full lease term’s worth of rent upfront in a big lump sum. This option is part of our Owner Benefits Package. Thi...
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What happens after an eviction is filed?

While very rare (only about 1% of our tenants must be evicted), evictions do unfortunately happen. It is usually the result of someone losing their job, getting a divorce, or suffering some other major life event that renders them unable to meet the financial commitments that the...
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What happens if my tenant doesn't pay the rent on time?

While Revolution takes care of everything for you when a tenant doesn't pay on time, we figured it might be helpful to provide you a timeline of everything we do to collect from a tenant who is late or simply doesn't pay what they owe. Keep in mind that everything be...
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Tenant FAQs

What do we do when we receive mail for the landlord?

We always advise our landlord clients to make sure that they have mail forwarding setup, but sometimes they forget, or mail just slips through the cracks and the post office and still gets delivered to you at the rental home. When this happens, please let us know by sending us an...
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What are my lease renewal options?

Our standard lease requires two full calendar months’ notice if you decide to terminate your lease and vacate the property at the lease's end. But if you don't intend to vacate, you essentially have three different options:Renew your lease at a full 12-month term at...
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How to submit a Pest Control Request on the PestShare's website from your smartphone

Pest control is an essential aspect of maintaining a clean and healthy environment. Whether you're dealing with insects, rodents, or other pests, it's crucial to take immediate action to prevent infestations. If you're unsure about how to submit a pest control request...
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Can I swap out a different resident on my lease?

Sometimes one person on a lease needs to move out and replace themselves with another tenant; here's how that work.So you need to swap out a new tenant for someone who was on the original lease? No problem! We can (probably) handle that for you. Here's how that works:You ...
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How does Revolution's utility billing process work?

Revolution likes to keep all utilities in our name so that we can ensure that the utilities do not get disconnected, which can cause property damage. This also reduces work for both you and us during move-in and move-out so that the utilities don't need to be switched into di...
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