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Owner FAQ

How do I get a new copy of my 1099?

Every January, Revolution sends out 1099s to all clients for income received the prior year. We first attempt to send these to you by email, and then if you haven't accepted delivery by email by about the 25th of the month, we will send them out by old-fashioned "s...
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How can I update my contact information?

Since we use multiple software platforms to handle the management of your property, it can be a bit complicated to get all of your contact information updated in every system. If you just update your info in your Owner Portal, that won't filter out to all of our other system...
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Why is there a hold placed on my account?

The standard procedure is for Revolution to send you your rental income as soon as it clears the bank. But there are a few occasions when we have to put a hold on your funds, so this article lists those different reasons:If you have a vacant property, your account is automa...
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Can I do my own rent-ready repairs?

Over the years, we've found that owners trying to have their own rent-ready repairs done is one of the situations most likely to lead to misunderstandings later on during the repair process or after, so we like to go over a few key items whenever a client mentions that they w...
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Can we do a lease term longer than a year?

We're sorry, but company policy is to only do one-year leases or less. There are several reasons for this:Fair market rents fluctuate year-to-year, so it's important to make sure that the rent is adjusted on a regular basis to the most current fair market rent.There is co...
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What Does the Yearly OnSight PROS Inspection Cover?

On a yearly basis, approximately 90 days prior to lease expiration, we have our third-party inspection vendor conduct a very thorough inspection of your property. This company is OnSight PROS, and they are a highly regarded inspection company in the property management indu...
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Can I Conduct My Own Inspection

We occasionally get a request from a client to inspect their property themselves or have a trusted friend or vendor of their own inspect their property while a tenant is in place. Unfortunately, we are not able to accommodate these requests for several reasons:We cannot require ...
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Can I increase the rent to this amount for the lease renewal?

When it comes to lease renewals, things are a bit different than setting rent when a property is vacant and listed for new tenants. With a tenant in place already who is being offered a lease renewal, we need to be cognizant of fair housing issues and the potential risk of discri...
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When are monthly statements posted?

Monthly owner statements are generally posted on the last day of the month or the first day of the following month. This is to ensure that all transactions from the month are included on the statement. Your statement will be published to your Owner Portal under the "Statemen...
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Can I get a call for approval before every repair?

Unfortunately, we aren't able to do this for several important reasons:It just isn't possible for us to have the staffing to call every client for every repair. If we did, we would have to charge a lot more for our management fee to cover the cost of those extra employee...
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