Tenant FAQ

Clogged Drains, Pipes, & Septic Systems

Generally, if a drain, pipe, or septic system gets clogged in your rental property, it is your responsibility to clear the clog. If you'd like, you can submit a service request and we can send our vendor to clear it, but you will be responsible for the vendor's bill....

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Why did I get charged for a repair bill?

In general, the responsibility for paying for repairs on a rental property is the landlord's. However, there are some exceptions to this:Clogged pipesBroken windowsPest control (with the exception of rodents and termites)Things the tenant brokeCosmetic issues that aren't ...

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How can I pay my rent?

There are several ways that you can make payments on your lease: • Set up automatic monthly payments to be withdrawn from your checking account; this can be set up on your Resident Portal; there is no additional charge using this method of payment, and this is the preferred...

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What is the Resident Benefits Package (RBP)?

Every Revolution resident who is on one of our standard lease agreements is automatically enrolled in our Resident Benefits Package (RBP). The RBP includes a series of different benefits, including:Renter's liability and personal belongings insurance coverage ($100k liability...

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Why did I get an Inspection Non-Compliance Fee?

Every tenant on our standard lease agreement is required to get an interior inspection of the property done by our inspection vendor at least once a year. Some of our landlord clients require a second yearly inspection. We send these inspection orders off to our third-party inspe...

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How to Add a Pet to a Lease

Normally a tenant will get a pet approved as part of the application process when first moving into a rental home. However, sometimes a tenant wants to get a pet approved after they've already moved into a home, so we wanted to make sure that there was a clear process to be f...

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Can I cancel my notice to vacate?

If you've already given the notice to vacate, then you may be able to cancel that and remain in the property, depending upon the circumstances. Ultimately, the decision has to be made by Revolution Rental Management based upon whether anyone else has applied for the property...

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Can I get my security deposit back and switch to a security deposit waiver option?

Revolution has two options for tenants: 1) a traditional security deposit, or 2) a security deposit waiver option, which involves a monthly non-refundable security deposit waiver fee. The option you choose at the beginning of the lease is usually the option you stick wi...

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Do I have to provide my banking information to verify my income?

Unfortunately, if you aren't able or willing to provide your banking information to The Closing Docs, then we will not be able to approve your application using our standard income verification process. We must have independent verification that your stated income is what yo...

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Do you rent to tenants who have restricted dog breeds?

Here at Revolution Rental Management, we're dog lovers. So we hate to have any restrictions on any breeds of dogs. Unfortunately, insurance companies don't agree with us on this issue. The majority of homeowners' insurance providers have a list of restricted dog breed...

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