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Tenant FAQ

What should I do in freezing weather?

If the weather is going to be below freezing, we recommend you take the following actions:

  1. Leave your faucets throughout the home slowly dripping. This will prevent the pipes from freezing.
  2. Keep your cabinet doors open beneath your sinks. This will allow air to circulate around the pipes to keep them from freezing.
  3. Make sure your thermostat is set to at least 60 degrees with the heat on. In freezing weather, even if you have the thermostat set to an above freezing temperature, the outer walls of the home can be much colder than the inside of the home, and pipes in those walls can freeze. By keeping the temperature inside above 60 degrees, it helps to prevent this.
  4. Keep your garage door closed. Many houses have water heaters and other plumbing going through the garage, and keeping the doors closed can help to keep the temperate warmer around those pipes. You can also wrap the pipes in insulation if you are worried about them freezing.

We will try to send out reminders if we are expecting freezing weather, but we cannot guarantee it, so please remember that it is always your responsibility to keep up with the weather and make sure your home is safe from freezing pipes. If you fail to do so and the pipes burst and cause damage to the home, you can be held responsible for that damage, so make this a priority during winter.